Retail Duty Manager

Closed 22/08/2024


We're looking for reliable, motivated and supportive students to apply for a Duty Manager position within our Retail Team at our Co-operative Store on Campus. If you have experience of working in a Customer Service role (ideally with supervisory experience), then this could be the role for you.

There are several perks and benefits to becoming a duty manager, including...

  • the chance to learn new skills, such as cash handling, managing teams
  • good rate of pay
  • external and in-house training opportunities, including First Aid, Fire Warden
  • increased responsibility in the workplace, including being a keyholder - which in turn can help with...
  • expanding your CV and work experience (with all of the above), which can boost your chances for future job opportunities.
  • generally getting the chance to take charge of shifts and helping the shops run better!

We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community.

We welcome applications from all students, and we want to strongly encourage applications from; people with an ethnic minority or Chinese background, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments. If you have any suggestions as to how we could improve our language or application process please let us know.

JOB DESCRIPTION

Job title: Duty Manager

Responsible to: Retail Manager

Responsible for: Customer Service Assistants

Rate of pay: £14.57 per hour, (made up of £13 basic wage plus £1.57 holiday pay.) Pay is calculated this way because our students often have other work in vacation time. They tell us they prefer an enhanced hourly amount rather than separate holiday pay.

Hours of work: 12-15 hours per week in term time; including during Arrival Weekend, Welcome Week/Freshers’ period, teaching periods, private study periods, inter semester weeks, assessment preparation periods and assessment periods. Working variable shifts, including days, evenings, nights and weekends as required, across all Union venues.

Applicants: University of Sussex Students who have experience of working in a Customer Service role, ideally with Supervisory experience. Applicants must demonstrate that they are a current student continuing with their course or are starting a new course for the academic year 2024/25.

For more details please see the full Job Description and Person Specification.

If you have any questions, please get in touch with hradmin@sussexstudent.com.

KEY DATES

Applications close: 22nd August 2024 at midnight

Interviews: W/C 2nd September (online)

Right to work check and induction 10th September (in person only)

Expected start date: 16th September 2024

COMMITMENT TO INCLUSION

We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community.

We welcome applications from everyone, and we want to strongly encourage applications from; people with an ethnic minority or Chinese background, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments. If you have any suggestions as to how we could improve our language or application process please let us know.

STAFF AND APPLICANTS WITH LONG TERM CONDITIONS

The Students’ Union aims to implement reasonable adjustments for all staff and applicants with disabilities, creating a culture of cooperation, shared responsibility and proactiveness to ensure equitable access to jobs. We want to make sure everyone is supported in our selection processes, and are equipped to work safely and get as much as possible out of their role as possible.

For more information about the support we have available follow this link

ABOUT US

We are looking for skilled, friendly and highly motivated people who share our vision and values.

With our vibrant environment and organisational culture, the Students Union is a dynamic workplace only a few places could match. Led by students we are all about working with students to help them get the most out of their time here at the University of Sussex or Brighton and Sussex Medical School.

Whilst being located on Sussex Campus - close to Brighton & Hove - we are separate from the University, something that is crucial to our campaigning and lobbying work.

According to last year's Staff Engagement Survey, the best things about working here is the supportive environment with great people who you can trust and respect as well as the ability to work flexibly for most roles.

Although we have different departments we think of ourselves as one big team and are often working all together on projects or helping each other out at big events such as Freshers week or Elections.

Whilst we cannot really brag about offering the most competitive pay, as is often the case in the third sector, we feel we have a lot of other things going for us, which more than make up for our less competitive salaries.

Working on Sussex Campus and for the SU has lots of perks: Our staff get access to enhanced time off, which normally amounts to an extra 6 days leave in addition to 20 days of annual leave per year, and bank holidays. Plus, owning our own venues means we can offer discounts in store for our staff. We also organise regular staff socials and events throughout the year and pride ourselves on having numerous learning and development opportunities for all our roles and creating a supportive workplace with regular 1 to 1s, an employee assistance programme and professional health services. You can read up more about our benefits below or on our benefits package.

If this sounds like the workplace you’d like to join, we would love to receive your application and get to know you

INTERNATIONAL APPLICANTS

We really welcome applications from abroad for all of our vacancies.

Due to legal regulations we have to ensure that everyone is eligible to work in the UK and this would be done by us checking and making a copy of the correct original identification/documentation before your first day of work. However, we do not ask for your eligibility to work during the application stage. You may also be limited in the number of hours you would be allowed to work.
Find out more information about applying to work in the UK.

Find out more information about applying to work in the UK.

In any case, we would encourage anyone to apply for a job in one of our friendly departments to give yourself the chance of being selected, and we would look to see the appropriate original documents before your first day of work.

国际学生

我们希望更多的留学生来申请。根据法律规定,我们必须确保每个人都有资格在英国工作。在你正式开始工作的第一天或之前,我们需要检查你的签证和复印你的护照原件(和/或其他适当的身份证明)。工作时间也可能有一定的限制。

点击了解更多关于在英国申请工作的信息

GETTING PAID

Everyone working in the UK needs a National Insurance number in order to get paid. If you are a UK citizen you will automatically have this, however if you are an international student you might want to apply for an NI number at the same time as you apply for a job so there is no delay in your payments. You can do so using this link: https://www.gov.uk/apply-national-insurance-number. Please note you cannot apply for a National Insurance Number until you're in the UK, but this should not stop you from completing your application for this role. If you need support in applying for a National Insurance Number you may find that Sussex University's International Support Team can help: https://www.sussex.ac.uk/study/international-students/international-student-support


MORE INFORMATION

To find out more about working for the Students' Union go to:

Sussexstudent.com/jobs

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