Reception Staff
We are looking for friendly, enthusiastic, personable individuals to join our Students’ Union reception team. In this exciting role you will help run the Students’ Union Reception service in Falmer House, promoting the core services of the Students’ Union and support the delivery of our key activities. We want you to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our students! This is a great opportunity for anyone who is passionate about customer service and promoting the work of the Students’ Union.
Key aspects of this role include:
• Front-of-house reception duties
• Room bookings and administration
•Answering queries via email and telephone in a timely and effective manner
• Customer Service
JOB DESCRIPTION
Job title: Receptionist
Rate of pay: 13.45 per hour (made up of 12.00 + 1.45 holiday pay)
Responsible to: Activities Administrators
Hours of work: 9-12 hours per week during term time (in which we include; teaching periods, Arrival Weekend, Welcome Week/Freshers’ period). Hours are flexible around fixed academic commitments (e.g. lectures and seminars).
Contract: Fixed term, ending Friday 23rd May 2025
Applicants: You must be a student of Sussex, BSMS, or IDS at the time of the start date in order to apply. The Students’ Union is committed to employing students - seeking to support them as active participants who are helping to provide services within the Union.
Location: University of Sussex Students Union, Falmer House, BN1 9QF
For more information see the Job Description and Person Specification.
If you have any questions, please get in touch with hradmin@sussexstudent.com
KEY DATES
Applications close: 17th January 2025
Interviews: 4th February 2025
Start Date: As soon as possible
COMMITMENT TO INCLUSION
We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community. We welcome applications from everyone, and we want to strongly encourage applications from; people with an ethnic minority or Chinese background, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments. If you have any suggestions as to how we could improve our language or application process please let us know.
STAFF AND APPLICANTS WITH LONG TERM CONDITIONS
The Students’ Union aims to implement reasonable adjustments for all staff and applicants with disabilities, creating a culture of cooperation, shared responsibility and proactiveness to ensure equitable access to jobs. We want to make sure everyone is supported in our selection processes, and are equipped to work safely and get as much as possible out of their role as possible.
For more information about the support we have available follow this link.
ABOUT US
We are looking for skilled, friendly and highly motivated people who share our vision and values.
With our vibrant environment and organisational culture, the Students Union is a dynamic workplace only a few places could match. Led by students we are all about working with students to help them get the most out of their time here at the University of Sussex or Brighton and Sussex Medical School.
Whilst being located on Sussex Campus - close to Brighton & Hove - we are separate from the University, something that is crucial to our campaigning and lobbying work.
According to last year's Staff Engagement Survey, the best things about working here is the supportive environment with great people who you can trust and respect as well as the ability to work flexibly for most roles.
Although we have different departments we think of ourselves as one big team and are often working all together on projects or helping each other out at big events such as Freshers week or Elections.
Whilst we cannot really brag about offering the most competitive pay, as is often the case in the third sector, we feel we have a lot of other things going for us, which more than make up for our less competitive salaries.
Working on Sussex Campus and for the SU has lots of perks: Our staff get access to enhanced time off, which normally amounts to an extra 6 days leave in addition to 20 days of annual leave per year, and bank holidays. Plus, owning our own venues means we have £1 Staff Drinks in our Bars on a Friday - a great and fun way to get to know your coworkers. We also organise regular staff socials and events throughout the year and pride ourselves on having numerous learning and development opportunities for all our roles and creating a supportive workplace with regular 1 to 1s, an employee assistance programme and professional health services. You can read up more about our benefits below or on our benefits package.
If this sounds like the workplace you’d like to join, we would love to receive your application and get to know you!
STAFF BENEFITS
GETTING PAID
Everyone working in the UK needs a National Insurance number in order to get paid. If you are a UK citizen you will automatically have this, however if you are an international student you might want to apply for an NI number at the same time as you apply for a job so there is no delay in your payments. You can do so using this link: https://www.gov.uk/apply-national-insurance-number. Please note you cannot apply for a National Insurance Number until you're in the UK, but this should not stop you from completing your application for this role. If you need support in applying for a National Insurance Number you may find that Sussex University's International Support Team can help: https://www.sussex.ac.uk/study/international-students/international-student-support
INTERNATIONAL APPLICANTS
We really welcome applications from abroad for all of our vacancies.
We really welcome applications from abroad for all of our vacancies.
Due to legal regulations we have to ensure that everyone is eligible to work in the UK and this would be done by us checking and making a copy of the correct original identification/documentation before your first day of work. However, we do not ask for your eligibility to work during the application stage. You may also be limited in the number of hours you would be allowed to work.
Find out more information about applying to work in the UK.
Find out more information about applying to work in the UK.
In any case, we would encourage anyone to apply for a job in one of our friendly departments to give yourself the chance of being selected, and we would look to see the appropriate original documents before your first day of work
国际学生
我们希望更多的留学生来申请。根据法律规定，我们必须确保每个人都有资格在英国工作。在你正式开始工作的第一天或之前，我们需要检查你的签证和复印你的护照原件(和/或其他适当的身份证明)。工作时间也可能有一定的限制。
MORE INFORMATION
To find out more about working for the Students' Union go to: