Digital and Website coordinator
This is a fantastic opportunity to lead the redevelopment of the Students' Union website, improve digital accessibility and user experience, support a major IT migration project, and provide technical support across the organisation. You'll work at the heart of a values-led organisation that supports thousands of students every year, helping to ensure that our digital services are accessible, reliable and designed around the needs of students and staff.
Reporting to the Central Communications and Digital Support Manager, you will be responsible for delivering significant improvements to the Students' Union's digital infrastructure and online services. You will lead the redevelopment of the Students' Union website, ensuring it meets WCAG 2.2 AA accessibility standards, while managing website content, monitoring performance data and driving continuous improvement. You will also manage integration with the Students' Union Management System (SUMS), support a major IT migration project, and act as the primary contact for staff IT support requests — troubleshooting hardware, software and systems issues, coordinating new starter setups, and liaising with external suppliers and University IT teams. You will train, supervise and support the part-time Digital Assistant.
ABOUT US
We are looking for skilled, friendly and highly motivated people who share our values. With our vibrant environment and organisational culture, the Students' Union is a dynamic workplace only a few places could match. Led by students, we are all about working with students to help them get the most out of their time here at the University of Sussex or Brighton and Sussex Medical School. Whilst being located on Sussex Campus — close to Brighton & Hove — we are separate from the University, something that is crucial to our campaigning and lobbying work. Although we have different departments, we think of ourselves as one big team and are often working all together on projects or helping each other out at big events such as Freshers Week or Elections.
Working on Sussex Campus and for the SU has lots of perks: our staff receive one day off each fortnight as part of our nine-day-fortnight working trial, and access to enhanced time off, which normally amounts to an extra 6 days leave in addition to 20 days of annual leave per year, plus bank holidays. We also allocate funding for staff socials, learning and development opportunities for all our roles, and create a supportive workplace through regular 1-to-1s, an employee assistance programme and professional health services.
If this sounds like the workplace you'd like to join, we would love to receive your application and get to know you!
KEY INFORMATION
Job Title: Digital and Website Coordinator
Responsible to: Central Communications and Digital Support Manager
Rate of pay: Grade 4.1
Contract: Fixed-Term Contract
Hours of work: 36.5 hours per week
Location: Falmer House, Brighton
Applicants: Open to internal and external applicants*
Please note that applications from full-time students will NOT be considered for full-time positions, as it exceeds the recommended hours of work for individuals in higher education. This applies to both undergraduate and postgraduate students.
This post is open to all internal applicants. We understand that this is a difficult time for staff at risk with the ongoing organisational change process. Please contact andrew.m@sussexstudent.com if you are currently at risk and would like more information as it applies to your particular circumstances. Any applications from staff at risk will be automatically offered an interview providing they are currently on the same grade as the advertised position or one grade above or below.
For more details please see the full Job Description and Person Specification.
KEY DATES
Applications close: 10th August 2026 at 10 am.
Interview dates:
- At risk staff: 7th August 2026
- External applicants: 17th August 2026
Start Date: As soon as possible
INTERNATIONAL APPLICANTS
We really welcome applications from abroad for all of our vacancies. Due to legal regulations we have to ensure that everyone is eligible to work in the UK, and this would be done by us checking and making a copy of the correct original identification/documentation before your first day of work. You may also be limited in the number of hours you would be allowed to work. Find out more information about applying to work in the UK.
In any case, we would encourage anyone to apply for a job in one of our friendly departments to give yourself the chance of being selected, and we would look to see the appropriate original documents before your first day of work.
GETTING PAID
Everyone working in the UK needs a National Insurance number in order to get paid. If you are a UK citizen you will automatically have this, however if you are not a UK citizen you might want to apply for an NI number at the same time as you apply for a job so there is no delay in your payments. You can do so using this link: https://www.gov.uk/apply-national-insurance-number. Please note you cannot apply for a National Insurance Number until you're in the UK, but this should not stop you from completing your application for this role.
COMMITMENT TO INCLUSION
We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community.
We welcome applications from everyone, and we want to strongly encourage applications from: people with an ethnic minority or Chinese background, people with a disability, people with dependents, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments. If you have any suggestions as to how we could improve our language or application process please let us know.
As a representative body, one of our key aims is to increase applicants that identify as Black, Asian or a minority ethnic to work in the Students' Union. To support this we will ask you an optional question about your ethnic origin. Not providing this information will not adversely affect your application for the role. This information will be hidden during the application process. Staff that identify as Black, Asian or minority ethnic are also welcome and supported to join our BAME Staff Network.
STAFF AND APPLICANTS WITH LONG TERM CONDITIONS
The Students' Union aims to implement reasonable adjustments for all staff and applicants with disabilities, creating a culture of cooperation, shared responsibility and proactiveness to ensure equitable access to jobs. We want to make sure everyone is supported in our selection processes, and are equipped to work safely and get as much as possible out of their role as possible.
