Café and Delivered Hospitality Manager
We’re looking for a Café and Delivered Hospitality Manager to work within our Venues management team.
This is a very exciting role as you will be overseeing the day-to-day operations in our café; Room 76. You will also be liaising between University departments enquiring about catering for their functions, and our longstanding catering supplier; Blend Catering. We are looking for someone with a good understanding of the trends within the hospitality sector, especially amongst young people. You will work with the Events team to maintain a diverse and exciting programme of events throughout the academic year. You’ll work with other bar managers in the Venues team to create and deliver training to an ever growing team of student staff and Duty Managers. As part of your role managing the café you will be responsible for identifying, developing and maintaining good relationships with: Caterers, suppliers, regular catering customers including university departments, student groups/societies booking the venues, NUS Trading Team, and summer school clients.
You will be the lead point of contact for internal and external clients looking for catering bookings and venue hire. You will also have the opportunity to work alongside other departments such as Finance, HR and our Catering partners, giving you an opportunity to see how the customer facing operations connect with the whole organisation.
This is a really great opportunity for somebody looking to enter the hospitality industry.
JOB DESCRIPTION
Job title: Café and delivered hospitality Manager
Responsible to: Venues Manager
Responsible for: Duty Managers and Customer Service Assistants (50+ grades 1-2)
Salary: £27,779 (Grade 4.1)
Hours of work: 36.5 hours per week including some evenings and weekends.
Contract: Fixed Term (1 year)
Applicants: Open to everyone
Location: Falmer House, University of Sussex, BN1 9QF. However we are supportive of hybrid working with 1 day per week working from home.
For more details please see the full Job Description and Person Specification
KEY DATES
Applications closing date: 5th January 2025
Shortlisting date/s : 6th - 7th January 2025
Interview date/s & time/s : 13th January 2025 (TBC)
If you have any questions ahead of submitting your application, please feel free to email Jamie (jamie.b@sussexstudent.com) for an informal chat.
COMMITMENT TO INCLUSION
We are really committed to maintaining a diverse workforce because we know how important it is to have decision makers and collaborators with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community.
We welcome applications from everyone, and we want to strongly encourage applications from; people with an ethnic minority or Chinese background, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above. We also consider flexible working for those with care commitments. If you have any suggestions as to how we could improve our language or application process please let us know.
ABOUT US
We are looking for skilled, friendly and highly motivated people who share our vision and values.
With our vibrant environment and organisational culture, the Students Union is a dynamic workplace only a few places could match. Led by students we are all about working with students to help them get the most out of their time here at the University of Sussex or Brighton and Sussex Medical School.
Whilst being located on Sussex Campus - close to Brighton & Hove - we are separate from the University, something that is crucial to our campaigning and lobbying work.
According to last year's Staff Engagement Survey, the best things about working here is the supportive environment with great people who you can trust and respect as well as the ability to work flexibly for most roles.
Although we have different departments we think of ourselves as one big team and are often working all together on projects or helping each other out at big events such as Freshers week or Elections.
Whilst we cannot really brag about offering the most competitive pay, as is often the case in the third sector, we feel we have a lot of other things going for us, which more than make up for our less competitive salaries.
Working on Sussex Campus and for the SU has lots of perks: Our staff get access to enhanced time off, which normally amounts to an extra 6 days leave in addition to 20 days of annual leave per year, and bank holidays. Plus, owning our own venues means we have £1 Staff Drinks in our Bars on a Friday - a great and fun way to get to know your coworkers. We also organise regular staff socials and events throughout the year and pride ourselves on having numerous learning and development opportunities for all our roles and creating a supportive workplace with regular 1 to 1s, an employee assistance programme and professional health services. You can read up more about our benefits below or on our benefits package.
If this sounds like the workplace you’d like to join, we would love to receive your application and get to know you!
STAFF AND APPLICANTS WITH LONG TERM CONDITIONS
The Students’ Union aims to implement reasonable adjustments for all staff and applicants with disabilities, creating a culture of cooperation, shared responsibility and proactiveness to ensure equitable access to jobs. We want to make sure everyone is supported in our selection processes, and are equipped to work safely and get as much as possible out of their role as possible.
For more information about the support we have available follow this link.
STAFF BENEFITS
GETTING PAID
Everyone working in the UK needs a National Insurance number in order to get paid. If you are a UK citizen you will automatically have this, however if you are not a UK Citizen you might want to apply for an NI number at the same time as you apply for a job so there is no delay in your payments. You can do so using this link: https://www.gov.uk/apply-natio....
Please note you cannot apply for a National Insurance Number until you're in the UK, but this should not stop you from completing your application for this role.
INTERNATIONAL APPLICANTS
Due to legal regulations we have to ensure that everyone is eligible to work in the UK and this would be done by us checking and making a copy of the correct original identification/documentation before your first day of work. However, we do not ask for your eligibility to work during the application or interview stage. You may also be limited in the number of hours you would be allowed to work.
Find out more information about applying to work in the UK. In any case, we would encourage anyone to apply for a job in one of our friendly departments to give yourself the chance of being selected, and we would look to see the appropriate original documents before your first day of work.
MORE INFORMATION
To find out more about working for the Students' Union go to: